Quest QorePortal Service Disruption

Incident Report for Quest Data Protection

Resolved

This incident has been resolved.

Posted Mar 04, 2020 - 08:07 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 03, 2020 - 12:04 EST

Update

One of our service providers is currently experiencing an issue which is affecting our ability to operate fully.

We will resolve this incident once we have received a confirmation that the issue has been resolved from our service provider.

Posted Mar 03, 2020 - 11:29 EST

Investigating

We are currently experiencing a service disruption.
Our engineering team is working to identify the root cause and implement a solution.

Posted Mar 03, 2020 - 10:54 EST

This incident affected: Rapid Recovery License Portal (Web User Interface, Backend services) and QorePortal (Web User Interface, Backend services).