Quest QorePortal and License Portal Service Disruption

Incident Report for Quest Data Protection

Resolved

This incident has been resolved.

Posted Dec 15, 2019 - 11:07 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 14, 2019 - 20:48 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 14, 2019 - 16:03 EST

Investigating

We are currently experiencing a service disruption.
Our engineering team is working to identify the root cause and implement a solution.

Posted Dec 13, 2019 - 08:18 EST

This incident affected: Rapid Recovery License Portal (Web User Interface, Backend services) and QorePortal (Web User Interface, Backend services).