Quest Data Protection Service Disruption

Incident Report for Quest Data Protection

Resolved

This incident has been resolved.

Posted Dec 10, 2018 - 09:17 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 07, 2018 - 11:50 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 07, 2018 - 11:01 EST

Identified

We are currently experiencing a service disruption.
Our engineering team is working to identify the root cause and implement a solution.
Newly invited\created users may not receive an invitation email.

Posted Dec 07, 2018 - 11:00 EST

This incident affected: Rapid Recovery License Portal (Backend services) and QorePortal (Backend services).